Política de envío
Last updated: 4/22/2026
Free Shipping
We believe great fragrance shouldn't cost a fortune — and neither should getting it to your door.
Free standard shipping on all U.S. orders over $75. Orders under that threshold ship for a flat $7.95.
No codes. No hoops. Just free shipping when you hit the threshold.
Shipping Options
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | Free on orders $75+ / $7.95 flat otherwise |
| Expedited Shipping | 2–3 business days | Variable based on location |
| Overnight Shipping | 1 business day | Variable based on location |
Delivery estimates begin after your order has been processed and fulfilled, not at the time of purchase.
Order Processing
Orders are typically processed and fulfilled within 1–2 business days. Orders placed on weekends or holidays will begin processing the next business day.
You'll receive a shipping confirmation email with tracking information once your order is on its way.
Where We Ship
We currently ship to all 50 U.S. states, including Alaska and Hawaii. And also Puerto Rico.
International shipping: We don't offer international shipping at this time, but we're working on it. Enter your email at checkout to be notified when your country becomes available.
Tracking Your Order
Once your order ships, you'll receive a tracking number via email. You can use that number to follow your package directly on the carrier's website or through our order tracking page.
If your tracking hasn't updated within 48 hours of receiving your confirmation email, don't panic — sometimes it just takes a moment to catch up. If it's been longer, reach out to us at help@asiscent.com and we'll get it sorted.
Lost, Stolen, or Damaged Orders
We want every order to arrive perfectly. If something goes wrong:
Lost or significantly delayed: If your tracking shows no movement for 7+ business days, contact us and we'll work with the carrier on your behalf.
Stolen: If your package shows as delivered but isn't there, please check with neighbors and building management first. If it's still missing, contact us within 7 days of the delivery date and we'll do our best to make it right.
Damaged: If your order arrived damaged, please email us at help@asiscent.com within 7 days of delivery with a photo of the damage. We'll send a replacement or issue a refund — your call.
Questions?
We're a small team that actually reads our emails. Reach us at help@asiscent.com and we'll get back to you.